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The Next Generation of Healthcare Revenue Cycle Management

You’ve tried everything: The latest software, the best consultant, the newest training tools, the most massive spreadsheets…and yet your practice still struggles to meet the demands of an ever-changing healthcare industry. Clinical care and clerical processes continue to operate in silos, software remains cumbersome and nothing seems to integrate. Worst of all, it’s not just your physicians’ time and energy that’s at stake—something as simple as losing one piece of compliance documentation in the shuffle has the potential to turn into tens of millions in lost revenue over time.

Now you can get back on track and free your staff from costly, inefficient processes with QueueLogix. Thousands of providers—ones just like yours—have discovered an entirely new method for uniting clinical delivery with back-office systems. There’s no need to reinvent the wheel; our software and services allow you to leverage existing relationships in ways that eliminate friction and get everyone on the same channel.

Transact easily. Connect meaningfully. Trigger the right actions.

Imagine an environment where physicians’ time with patients expands rather than shrinks, where coding happens in real time instead of days after discharge and where accurate billing takes minutes instead of hours.

You’ve just pictured a practice powered by QueueLogix.

Many of today’s medical back-office systems are unnecessarily cumbersome, inefficient and costly. Our SaaS platform allows you to meet these problems head on. Smart logic transforms the disarray of disparate technologies into a real-time queue for coding, billing and other mission-critical activities. Coding experts and clinical staff are connected in a highly orchestrated digital environment through intuitive software that’s fast, accurate and easy to use.

  • Transact easily: Automate complex back-office business processes with email alerts, real-time analytics and custom reporting.
  • Connect meaningfully: Intuitive software equips all stakeholders—from coding experts to scribes—with instantaneous collaboration capabilities for greater transparency and faster decisions.
  • Trigger the right actions: Instantly identify coding anomalies and absences to increase accuracy, reduce billing cycles, decrease costs and improve revenue opportunities.

An Optimized Revenue Cycle Starts with QueueLogix.

Our outsourced suite of solutions exists to maximize your revenue, streamline your workflow and, most importantly, empower your medical staff to focus on caring and curing—instead of clicking. With more than 25,000 employees across America, you can count on our dedicated specialists to capture the right code every time—all the time.


Click less. Care more.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

Referral Management
Minimize the number of patients referred out of network and provide a hassle-free experience for patients. With our referral management solutions, CTAs can check provider availability, insurance requirements and book an appointment for your patient at the point of care. Increase follow-up appointment compliance and preserve network integrity.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.