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A full suite of solutions for better healthcare outcomes
Learn moreThe standard in medical scribe training and management
Learn moreOperating the shift to value across the care continuum
Learn moreComprehensive artificial intelligence for your practice’s needs
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Medical ScribesImprove documentation efficiency and ancillary support.
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Care Team AssistantsDevelop robust care team work-flows with highly-skilled support.
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Care NavigatorsLeading-edge embedded support at the point of care.
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Referral ManagementIn-network referrals for better revenue capture and care.
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Artificial IntelligenceNext-generation technology solutions.
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Nurse Care Team AssistantsOptimize nurse workflows to reduce overtime and improve care outcomes.
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Contact TracersNationwide recruitment & training, and a model built on effective engagement and healthcare knowledge.
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TeleHealthReal-time TeleScribe and AI-Driven Speke solutions.
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Who We ServeFor providers and systems large and small, HealthChannels help you transition to value-based care and optimize your workforce.
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Healthcare SystemsImprove clinical outcomes with highly-skilled clerical support.
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PayersGet a direct link to providers and patients.
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Remote PracticesSpecialized solutions for providers limited by size or location.
Perform at the top-of-license without burdening your care team with documentation and back-office duties.-
Improve the Patient ExperienceIncrease engagement and lower costs with skilled patient navigators.
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Reduce the Cost of CareFree physicians to provide the highest quality of care possible while lowering costs.
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Enhance Revenue CyclesRevolutionary solutions make it easier than ever to maximize revenue cycles.
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Optimize the WorkforceMake your practice as productive and profitable as possible.
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The comprehensive solution for today’s value-based healthcare: HealthChannels. Experience improved clinical outcomes, strategic cost savings, and happy doctors returning to the practice of medicine.So why HealthChannels?
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COVID-19 Update: Read our messages to employees and clients
COVID-19 UPDATE
Read the full Executive Brief: COPING WITH NURSE BURNOUT IN THE TIME OF COVID-19
Nurse burnout is no new challenge for nurse leaders. In recent years, nurse leaders have been faced with increases in attrition, nursing shortages, and difficulty managing the operational needs of an ever changing practice environment. When I transitioned into nursing administration, I recall the overwhelming feeling of wanting to do more even though resources were slim. I decided to focus my efforts on studying the nursing workforce so I could develop formidable solutions for my colleagues. Today, I am a PhD candidate whose entire body of research examines organizational variables that can affect how nursing care is delivered. In nursing, we talk a lot about nurse burnout while constantly implementing new processes to decrease the risk of attrition, but the problem still persists.
For decades, shift workers have been studied and companies have used risk adjustment strategies based on the effect fatigue has on their employees performance. This type of risk assessment has been historically underused in healthcare, even though nurses provide 24/7 care.
For the first time immediate solutions exist. CareThrough has worked tirelessly to adjust our in-person Care Team Assistant to a virtual platform. Our sister company, SoundLines, was able to support pop-up hospital tents in NYC during the peak of the COVID-19 pandemic. Their solution, Speke, offered providers the ability to care for many patients while maintaining high quality care and documentation. Today, the Speke tool not only helps providers get back to the bedside, but nurses as well. Nurses have expressed frustration because of high nurse-to-patient ratios and increased documentation burden. With Speke, nurses are able to focus on delivering high quality, patient-centered care without interruption.
Re-imagining the nursing care model has been a conversation many nurse leaders often discuss. Today, in the midst of a global pandemic, the time to implement change has become even more pressing. We have developed a toolkit to help our partners address the biggest challenges of 2020 – nurse turnover, overtime, and improving the quality of care our patients receive. We hope that you will continue to visit our Learning Center and encourage you to use these toolkits to assist in guiding your organization toward better efficiency and optimal patient care. We will unpack solutions to these challenges in future briefs as part of our Innovation & Excellence Series.
I welcome the opportunity to discuss potential solutions that may help your practice. You can reach me at suzanne.crincoli@carethrough.com.
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