Case Study
Emergency Department Improves Efficiency with Medical Scribes
A busy emergency department introduced 1:1 scribe support and reported higher patient throughput, improved RVUs per hour, and projected savings.
Results at a Glance
- 19%: Average increase in patients per hour
- $600K: Projected annual savings
- 1:1: Scribe coverage for providers
Organization Profile
- Organization: Nonprofit community hospital
- Hospital beds: 202
- ED beds: 37
- Annual ED visits: 47,000
- Brands: ScribeAmerica
- Topics: Clinical documentation | Patient access | Operational performance
- Organization type: Emergency & urgent care
The Challenge
In early 2023, a busy emergency department evaluated ways to respond to labor shortages and rising costs. Documentation demands were part of the workload limiting provider efficiency.
The Solution
The department partnered with ScribeAmerica to establish one-to-one scribe coverage for all providers. Scribes supported clinical documentation so providers could focus more fully on patients.
What Changed
The case study reports an average 19% increase in patients seen per hour and improved RVUs per hour after deployment. It projects $600,000 in annual savings. Practice leadership also reported improved productivity and less documentation stress. The savings figure is a projection from this implementation.