COVID-19 Update: Read our messages to employees and clients


Improved Data Analytics with AI

HealthChannels provides comprehensive support for health systems ready to incorporate Artificial Intelligence into their patient-centered strategies. Our work utilizes a research-driven approach. From aggregating clinical data, streamlining documentation, and improving revenue cycles, our AI solutions empower care teams to make insights actionable.

Our AI solutions are secure and scalable. With Speke, the personal assistant software embedded in the clinical setting, providers benefit from advancements in natural language processing paired with Care Team Assistants to reduce documentation burden and increase productivity. Built on the SoundLines AI platform, Speke provides voice-enabled documentation through intuitive listening and parses information during the clinical encounter.

Although notes are more accurate with Speke, and overall productivity improves, the intuitive AI also delivers data intelligence to inform outdated processes. Driven by a mission to improve medical practice performance, our AI reveals patterns for care teams to analyze and take action.

HealthChannels continues to develop new ways technology can help augment the delivery of care. From our TeleScribes options to Speke, we are able to deliver a range of documentation options that best fit our partners' unique needs. From our CareThrough division, customizable AI Chatbots work in tandem with Care Navigators to deliver personalized communication to patients about their care plans via text. With data from AI-empowered technology, practices gain insight into the populations they serve. 

Across the care continuum, HealthChannels delivers innovative AI solutions to drive efficiency and exceed goals.

Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.