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Care Team Assistants

As healthcare becomes more consumer focused, HealthChannels pairs out of industry best practices with nearly two decades of medical scribe leadership to improve care team performance. A tailored, Next-Generation CTA Program extends your ability to support patients throughout their care journey.

Don’t leave better health outcomes to chance. Care Team Assistants transform practice work-flows for increased efficiency.

At HealthChannels, we design customized CTA programs with superior performance in mind. CTAs support the entire patient experience from the moment the patient enters the clinical setting to discharge, CTAs make sure your care goals are achieved. Whether your practice struggles with documentation volume or has failed to document for the accurate level of care, CTAs are there to update charts and coordinate bill drop.
What’s more, the next evolution of the medical scribe, paired with artificial intelligence has the capacity to reach more patients in less time. Through AI Chatbots, CTAs are able to send text messages with directions to the site, discharge information, care plans and more. CTA’s coordinate so you can care and cure.
Reduce ancillary burden with CTAs scheduling appointments and follow-up care
Close gaps in care with CTAs paired with cutting edge technology
Rapidly improve patient engagement metrics
Support providers for improved job satisfaction
With a rapidly evolving healthcare landscape, one of the advantages of Care Team Assistants is the ability to assign and keep track of patient groups based on the metrics you choose. Tracking important data points improves care planning for the population you serve. CTAs empower overburdened practices to take advantage of the extra bandwidth, the result of having additional support, to work more effectively on top-of-license tasks.
Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.