Nurse Care Team Assistants

Transform nursing teams with an entirely new care delivery model. Historically, physicians have relied on scribes to reduce the administrative burden that leads to burnout. Now it's time for nurses to have reliable, comprehensive support. As the nursing profession experiences an alarming shortage, our Nurse Care Team Assistant, or CTA, program closes the gaps, boosts job satisfaction, decreases burnout, and improves patient satisfaction and outcomes of care.

Discover a new way to optimize nurse work-flows

Each day, nurses on the frontlines at hospitals nationwide deliver medical services that are integral to patient wellness. Working collaboratively within care teams, nurses represent the critical link between patients and providers. While provider burnout makes headlines, nurses struggle to manage long hours, and heavy workloads. The undeniable link between nursing care and patient well-being calls for a paradigm shift.
That’s why we’ve modernized the role of the medical scribe to assist nurses with patient rounding, post-op monitoring and more. Powered by data from the leader in medical scribe support, our Nurse CTAs improve care team work-flows by relieving nurses of tedious clerical duties. Our Nurse CTAs improve care team work-flows and relieve nurses of tedious clerical duties so that they can focus on patient care.

Leverage Nurse Care Team Assistants to address:

Contact Client Solutions
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Recruitment and retention challenges
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Perform tasks under the direction of the RN (vital signs, repositioning, blood glucometer checks)
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Expand the capacity to treat patients
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Enhance clinical competency and patient outcomes
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Allow nurses to work top-of-license

How It Works

Bridge the gaps in the nursing process with Nurse CTAs. Our innovative solution pairs nurses with CTAs to assist with patient care delivery and documentation.

Our detail-oriented team conducts a nurse work-flow analysis.

  • Utilize data and metrics to define focus areas
  • Address complex work-flow challenges
  • Develop program scope

Across regions and specialties, we’ll develop a CTA recruiting strategy.

  • Recruit and train for site-specific needs
  • Maintain schedules and rotations
  • Develop a plan to reduce nurse overtime hours

Prioritize Data Analytics

  • Track metrics to ensure program success
  • Measure efficiency gains
  • Assess patient satisfaction
Nurses today manage a wide variety of tasks while delivering critical and compassionate care. With burnout and turnover at alarming rates, health systems looking to improve retention and patient care can depend on Nurse CTAs to fill in the gaps to alleviate the strain on overburdened nurses. Through CareThrough, we're solving the challenges nurses face with customizable CTA programs across specialties.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

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Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

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Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

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Referral Management
Minimize the number of patients referred out of network and provide a hassle-free experience for patients. With our referral management solutions, CTAs can check provider availability, insurance requirements and book an appointment for your patient at the point of care. Increase follow-up appointment compliance and preserve network integrity.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

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