Revenue Cycle Management

From the initial visit to bill drop, every second counts in the revenue cycle. With more patients self-paying for care, complex revenue cycles lead to confused patients, frustrated staff, and unnecessary costs. We guide our partners towards a more streamlined process to continuously drive reimbursement.

Optimize reimbursement with accurate documentation combined with innovative revenue cycle solutions.

The entire revenue cycle involves several stages and each one is important in order to maximize revenue. With a tailored revenue cycle management solution, we take the time to identify critical gaps in your process. At HealthChannels, our solutions help practices track patients from the moment they schedule an appointment, to the time they make their final payment.
Our data-driven solutions include technology to better capture actionable intelligence for each patient to ensure timely reimbursement for the care delivered. From reducing coding errors due to administrative mistakes, to swift and effective denial management, HealthChannels has a solution to save time, and reduce costs.
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Decrease claim denials and improve patient billing practices
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Improve back-office communications and break down siloes
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Maximize revenue cycle with industry best practices
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Reduce lengthy technology and hybrid solution implementations
As today's healthcare systems take on more patients and move to different healthcare models, outdated methods of managing patient information and billing processes are holding practices back from true growth. Care teams already work hard to deliver the best care for patients. We believe healthcare technology should be an asset, not a burden. That's why our revenue cycle solutions through QueueLogix are EMR agnostic for the accelerated delivery of innovation, without compromising quality.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

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Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

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Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

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Referral Management
Minimize the number of patients referred out of network and provide a hassle-free experience for patients. With our referral management solutions, CTAs can check provider availability, insurance requirements and book an appointment for your patient at the point of care. Increase follow-up appointment compliance and preserve network integrity.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

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