Gary B. Glass

Gary B. Glass

General Counsel & Head of Human Resources

Gary joined HealthChannels with more than two decades’ worth of legal, compliance and human resources experience in various arenas including government, large law firms, and privately-held and publicly traded companies. He began his legal career as a criminal prosecutor at the New York County District Attorney’s office in Manhattan. After three years as an Assistant District Attorney, he joined the private sector as an associate at Patterson Belknap Webb & Tyler and then as a partner at Winston & Strawn, a global white-shoe law firm with 1,000+ attorneys across three continents. After 11 years of outside counsel practice, Gary moved in-house in 2002 as a Senior Assistant General Counsel for Altria Group Inc., a Fortune 20 consumer product manufacturing conglomerate including Philip Morris, Kraft Foods, and Miller Beer. At Altria, based in New York City, Gary focused on litigation, corporate compliance, and human resources. He later joined UST Inc., a $12 billion S&P 500 manufacturing company based in Connecticut, as the Company’s General Counsel and Chief Compliance Officer. After UST was acquired and its HQ relocated to Va. in 2009, Gary accepted the role of General Counsel, Chief Human Resources Officer, and Chief Compliance Officer at iGPS Logistics, a privately-held asset pooling company based in Florida.  After 5+ years at iGPS, Gary joined HealthChannels (then called ScribeAmerica) in 2015 and currently serves as the Company’s General Counsel, Chief Human Resource Officer, Chief Compliance Officer and Corporate Secretary.

Gary graduated from Princeton University in 1987 and Fordham University School of Law in 1992.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

LEARN MORE AT SCRIBEAMERICA.COM
Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

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Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

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Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

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Referral Management
Minimize the number of patients referred out of network and provide a hassle-free experience for patients. With our referral management solutions, CTAs can check provider availability, insurance requirements and book an appointment for your patient at the point of care. Increase follow-up appointment compliance and preserve network integrity.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

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