Reduce the Cost of Care

HealthChannels is home to three distinct channels unified by one critical mission: support providers with processes that make it easy to maximize revenue cycles and maintain the highest quality of care possible. ScribeAmerica, CareThrough, and SoundLines empower practices to increase patient satisfaction and decrease the total cost of care.

Lessen persistent cost drivers for improved ROI.

At the national level, healthcare costs continue to skyrocket with labor among the highest expenses for health systems. Provider burnout due to the burden of administrative duties is among the countless drivers of costs affecting healthcare systems. With highly-skilled support embedded within care teams, reduce costly overtime hours while improving the documentation quality for faster reimbursement.

The HealthChannels suite of solutions enables health systems to assess the impact of care team productivity and revenue-cycle management procedures. As more and more costs make their way to the patient, we've developed tools to quickly engage patients regarding their self-pay responsibility in a method that reduces spend on lengthy mail processes. Our solutions save health systems time and revenue.

Ready to learn more?

Visit each of our verticals to learn how HealthChannels can help reduce spend and improve revenue.

ScribeAmerica

Increases physician productivity through greater time, attention and focus on patients
Supports increased volumes by removing the burden of documenting into the EMR
Minimizes billing errors through real-time connections to back-office medical coders

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CareThrough

Decreases readmission rates through support for integrated discharge planning, patient follow-up and care management activities
Improves patient engagement by supporting integrated care coordination and educating care teams
Identifies high-risk patients by targeting gaps in the closure of care

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Emergency Medicine Scribes

Your focus should be on your patients - that’s why our scribes adapt to the needs of your department and work with your EMR. With our scribe program, your wait times will be reduced, allowing you to serve precision care and provide unparalleled support for your care team. With you in the trauma bay, scribes update the EMR in real time, so patients’ acute needs are the main focus, not a computer screen.

Hospitalist Scribes

Whether you need in-person scribes or virtual support, you can rely on the hospital scribe program to deliver dedicated documentation and ancillary inpatient support. With hospitalist scribes, you can now optimize EHR use and a workflow for the inpatient setting without the burden of data. Our specialized training for scribes includes reviewing relevant history, lab tests and prep charts, ensuring the providers are ready to see patients.

Outpatient Scribes

When it comes to your specific outpatient needs, customization is key. Our scribes transform your care team workflow to meet these challenges. With expanded training in over 80 specialities, our scribes allow providers to see more patients in a day while delivering personalized care. Reduce your care team's clerical burden and improve clinical outcomes with scribes across all E&M levels.

Ambient Digital Scribes

Speke, our ambient digital assistant, puts providers back at the bedside with a solution tailored to their unique needs. With Speke, natural conversations with patients are transformed into accurate notes through a documentation assistant built by experts in machine learning, and supported by highly skilled medical scribes. Our precise technology frees your care team to make more meaningful connections with your patients.

TeleScribes

Today’s healthcare landscape demands flexible solutions that adapt to your unique workflow. TeleScribes provide real-time, remote documentation support for providers in remote areas, on the go, or those in need of increased privacy for their patients. No matter where or when you provide care for your patients, TeleScribes transform your practice by delivering cutting-edge, engaged, domestic support.