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Gain Relief with Remote Support Services

Is your practice too rural or remote to use an established medical scribe training program? Do small office quarters make it difficult to find room for additional hires? HealthChannels offers the perfect solution. Our companies help bridge the gaps between high quality support services, geographically or physically-limited facilities, and practices with low FTEs.

TeleHealth Services

Through our TeleHealth solutions – including real-time TeleScribes and Speke digital assistant, a revolutionary AI-assisted tool pioneered by SoundLines – our renowned medical scribe management services are made available to providers regardless of size and location. Ideal for practices in rural settings, physicians with limited hours and providers with low full-time equivalent (FTE) demands, our TeleHealth solutions connect providers to virtual tools for faster documentation into the EMR.
It’s the easiest way to provide critical relief to providers who are otherwise left to complete overwhelming medical documentation on their own. Not sure where to begin? A thorough, remote audit by a HealthChannels expert can reveal opportunities for the right level of remote support. Our remote solutions optimize revenue cycles and enhanced physician productivity for the best patient care possible.
Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.