Reduce the Cost of Care

HealthChannels is home to four distinct channels unified by one critical mission: support providers with processes that make it easy to maximize revenue cycles and maintain the highest quality of care possible. ScribeAmerica, CareThrough, QueueLogix, and SoundLines empower practices to increase patient satisfaction and decrease the total cost of care.

Lessen persistent cost drivers for improved ROI.

At the national level, healthcare costs continue to skyrocket with labor among the highest expenses for health systems. Provider burnout due to the burden of administrative duties is among the countless drivers of costs affecting healthcare systems. With highly-skilled support embedded within care teams, reduce costly overtime hours while improving the documentation quality for faster reimbursement.
The HealthChannels suite of solutions enables health systems to assess the impact of care team productivity and revenue-cycle management procedures. As more and more costs make their way to the patient, we've developed tools to quickly engage patients regarding their self-pay responsibility in a method that reduces spend on lengthy mail processes. Our solutions save health systems time and revenue.
Ready to learn more?
Visit each of our verticals to learn how HealthChannels can help reduce spend and improve revenue.
ScribeAmerica
  • Increases physician productivity through greater time, attention and focus on patients
  • Supports increased volumes by removing the burden of documenting into the EMR
  • Minimizes billing errors through real-time connections to back-office medical coders
LEARN MORE
CareThrough
  • Decreases readmission rates through support for integrated discharge planning, patient follow-up and care management activities
  • Improves patient engagement by supporting integrated care coordination and educating care teams
  • Identifies high-risk patients by targeting gaps in the closure of care
LEARN MORE
QueueLogix
  • Alleviates error-prone charting and billing process by connecting back-office coders to frontline medical scribes
  • Offers an intuitive, easy-to-use executive dashboard for mission-critical alerts and notifications
  • Automates the process of combing through billing data for demographic reports and to target high-risk patient populations
LEARN MORE
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

LEARN MORE AT SCRIBEAMERICA.COM
Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

LEARN MORE AT CARETHROUGH.COM
TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

LEARN MORE AT SCRIBEAMERICA.COM
Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

LEARN MORE AT SCRIBEAMERICA.COM
Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

LEARN MORE AT CARETHROUGH.COM
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

LEARN MORE AT QUEUELOGIX.COM
Referral Management
Minimize the number of patients referred out of network and provide a hassle-free experience for patients. With our referral management solutions, CTAs can check provider availability, insurance requirements and book an appointment for your patient at the point of care. Increase follow-up appointment compliance and preserve network integrity.

LEARN MORE AT QUEUELOGIX.COM
Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

LEARN MORE AT SOUNDLINES.COM