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Vital Signs: Transforming Nurse Work-Flows in the Age of Burnout
How Nurse Care Team Assistants Reduce Burnout and the Skyrocketing Cost of Care

BACKGROUND

Agile organizations have made significant progress to mitigate provider burnout, without compromising care quality. With the adoption of value-based healthcare, providers are now reimbursed for the quality of clinical care delivered and not simply for the time spent with patients. Unfortunately, the same measures to reduce burnout for providers within the new paradigm have yet to be taken for nurses—the mission-critical members of the care team who advocate for patients and their families.

Developing a nurse-centered solution, one that translates the growing evidence of nurse burnout into strategic action, and aligns performance with prevention, doesn’t have to be complicated.

For years, health systems have implemented a myriad of non-clinical initiatives to support providers. Leading administrators to deploy medical scribes to reduce documentation burdens, increase efficiency, reduce costs, and make their health systems far safer. From administrative relief to Chief Wellness Officers, providers are receiving the critical support they deserve. The result has been a reduction in medical errors, improved care quality, and more satisfied patients. And with an increasingly consumer driven patient population comparison shopping for care, low satisfaction scores and negative online reviews have a substantial impact, and can lead patients to seek care with a competitor.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

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Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

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Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

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