COVID-19 Update: Read our messages to employees and clients

COVID-19 UPDATE

TeleHealth by HealthChannels: Remote and AI-Driven Solutions

No matter where or when you provide care for patients, you deserve a state-of-the-art solution for medical documentation. HealthChannels transforms your practice by delivering cutting-edge, engaged, domestic support, backed by nearly twenty years of documentation experience.

State-of-the-Art Solutions for Medical Documentation, No Matter Where or How You Provide Care

Our renowned medical documentation and care coordination services provide tailored remote support for leading health care systems nationwide. From TeleScribes, with a live, domestic scribe updating the EHR in real-time, to innovative AI-driven solutions, TeleHealth enhances care team efficiency. For providers with limited hours, outpatient practices with low FTEs, and offices with small exam rooms or privacy demands, our scribes receive proprietary training on preparing patient charts and retrieving documentation within a HIPAA compliant, secure platform.
Through insights gained from convening the leading minds in machine learning, our TeleHealth solutions represent the interoperability of data and technology. From virtual scribes to Speke, our robust digital documentation assistant, every solution was crafted with personalization and performance in mind. Our team of experts are leaders in the medical scribe industry with nearly two decades of documentation experience. When you access our remote medical scribes from your office, you’ll also receive a highly-trained ancillary support system. Our program capabilities expand to meet your practice needs.
TeleHealth Solutions from HealthChannels
In today's rapidly changing healthcare environment, optimizing care team efficiency has become a top priority for leading healthcare administrators. Our TeleHealth teams have completed over a million patient charts for improved accuracy and reimbursement. We work closely with providers to understand challenges, and develop impactful solutions. With a constant influx of new E & M codes and regulations, our TeleHealth services curtail the clerical duties threatening provider satisfaction and patient health outcomes.
Remote Solutions
Remote Solutions
Experience our innovative virtual programs for real-time documentation support. Reduce timely note taking and focus on patient care with medical scribe access from your mobile phone or tablet. With the click of a button, access TeleScribes Audio or Video. Our remote scribes complete documentation, update notes, reduce errors and improve coding quality for accurate reimbursement. From retrieving chart information prior to the patient encounter, to documenting ICD-10 codes for the highest level of specificity, TeleScribes allow providers to focus on patients. Though not in the room, your medical scribe will play a fundamental role in the delivery of better care, and returning the joy to the practice of medicine.
Learn More
AI-Driven Solutions
AI-Driven Solutions
With the strong demand for artificial intelligence in healthcare, we’ve heeded the call and developed a solution dedicated to returning the physician back to the bedside while improving patient experience, and health outcomes. The power of AI is in your hands with Speke. While dictation software requires a provider to read notes after the patient encounter or during, Speke runs parallel with the visit, listening from an app on the phone. Speech-to-text and Natural Language Processing seamlessly parse information, which is then reviewed and inputted by scribes to ensure robust, accurate documentation and reimbursement.
Learn More

The TeleHealth Difference

Led by a team of experts, our TeleHealth client solutions team provides game-changing support to improve efficiency and help providers work top-of-license. Our TeleHealth services are ideal for:

With complex challenges to provider and care team staffing, TeleHealth solutions allow remote ER doctors to:

  • Access state-of-the-art documentation support
  • Work top-of-license without the administrative burdens
  • Increase provider job satisfaction
With complex challenges to provider and care team staffing, TeleHealth solutions allow remote ER doctors to:

Selecting the right level of service is mission critical for small practies:

  • Remote scribes listen into the medical examination for accurate documentation
  • Scribes receive up-to-date training on Medicare regulations
  • Scribes are specially trained on over 80 sub-specialties
Selecting the right level of service is mission critical for small practies:

For practices with limited access to medical scribes, TeleHealth is a game-changer:

  • Secure portal access for HIPAA compliant documentation
  • Highly-trained, domestic support for all EHRs
  • Access medical scribes across specialties
For practices with limited access to medical scribes, TeleHealth is a game-changer:

If clinical space is limited, expand efficiency with TeleHealth solutions:

  • Access medical scribes from mobile devices in seconds
  • Improve medical records for more accurate diagnostics
  • Gain insights from patient data to drive efficiency
If clinical space is limited, expand efficiency with TeleHealth solutions:
Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

LEARN MORE AT CARETHROUGH.COM
TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

LEARN MORE AT SCRIBEAMERICA.COM
Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

LEARN MORE AT SCRIBEAMERICA.COM
Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

LEARN MORE AT CARETHROUGH.COM
Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

LEARN MORE AT QUEUELOGIX.COM
Referral Management
Minimize the number of patients referred out of network and provide a hassle-free experience for patients. With our referral management solutions, CTAs can check provider availability, insurance requirements and book an appointment for your patient at the point of care. Increase follow-up appointment compliance and preserve network integrity.

LEARN MORE AT QUEUELOGIX.COM
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

LEARN MORE AT SCRIBEAMERICA.COM
Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

LEARN MORE AT SOUNDLINES.COM