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Through TeleScribes, a revolutionary service pioneered by ScribeAmerica, our renowned medical scribes are made available to providers regardless of size and location. Ideal for practices in rural settings, physicians with limited hours and providers with low full-time equivalent (FTE) demands, our customized remote support innovates stagnant workflows.

TeleScribes pre-chart and prepare for patients as an in-person medical scribe would.

Connect physicians to on-call scribes for faster documentation into the EMR. Deliver critical relief to physicians who are otherwise left to complete overwhelming medical documentation on their own. And when you’re not sure which Telehealth service level to choose, a thorough, remote audit by a HealthChannels expert can reveal opportunities for patient flow and unparalleled levels of efficiency.
Use your own iPad or tablet to log into the HIPAA-protected portal and connect with your scribe in real-time video. Or simply dictate your records by phone for accurate, same-day assistance. Welcome to flexibility and reliability that empowers physicians to work at the top of their license.
Domestic remote support for EMR accuracy
HIPAA Compliant as data does not save to the Telescribe computer
Light technology and limited implementation time
Increase provider satisfaction and decrease turnover

How it Works

TeleScribes offer domestic assistance to improve data capture and documentation.

  • Log into secure portal
  • Speak directly with scribe during patient encounter
  • Close screen to enable audio only for patient privacy

TeleScribe ensures rural locations and hard to staff areas are covered.

  • Enjoy the benefits of a scribe in any location.
  • Improve provider work-life balance with remote medical scribes

Our process ensures scribes are ready for the non-stop ED environment.

  • Step 1: Demanding classroom training
  • Step 2: Training shifts with senior level scribes
  • Step 3: Continuous and Regular Reassessment
Your practice will benefit from our deep understanding of workflow strategies. No longer will providers have to dedicate long hours to documenting patient encounters. Gain traction in latent opportunities to improve patient care left unexplored due to overwhelmed providers and overworked care teams. Our HIPAA compliant, domestic TeleScribe support results in reduced clerical burdens, improved throughput and increased reimbursement.
Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

Referral Management
Minimize the number of patients referred out of network and provide a hassle-free experience for patients. With our referral management solutions, CTAs can check provider availability, insurance requirements and book an appointment for your patient at the point of care. Increase follow-up appointment compliance and preserve network integrity.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.