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Why HealthChannels

Upgrade your organization’s capabilities with cutting-edge solutions for a constantly evolving healthcare landscape. Today, there are many issues that are top of mind for healthcare leaders: care team optimization, provider burnout, revenue cycle management, patient experience and more. Our suite of 360 degree solutions were designed to provide strategic cost savings and comprehensively accelerate growth, without compromising quality.

At HealthChannels we provide the strategies, expertise, and the workforce to elevate outdated processes with groundbreaking innovation. From artificial intelligence to care team optimization, we improve clinical outcomes and bolster accurate reimbursement. New healthcare companies enter the market daily, claiming to deliver results with the latest technology. Our nearly 20-year history serving over 3,500 partners sets us apart from the rest. Whether your strategy includes medical scribes to reduce provider burnout or AI technology to speed revenue cycles, HealthChannels offers a full suite of solutions for better care delivery.

We Click, Coordinate, and Code so You Can Care and Cure.

At HealthChannels we are driving change with innovations in care team optimization and AI technology. With the shifting expectations of patients, we've put the power in the palm of their hands. From mobile technology in the form of AI chatbots to building support for providers with Care Team Assistants and medical scribes, our suite of solutions bridge gaps in the delivery of care. Discover how ScribeAmerica, CareThrough and SoundLines can bolster the strength of your care team today, and prepare you for the challenges of tomorrow.
Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.