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Emergency Department

15-hour days. Full waiting rooms. Dozens of speedy patient consults. Emergency Department doctors face a slew of exhausting demands every day. Inputting documentation is among the most time-consuming. And it's responsible for so much doctor burnout, studies have shown that physicians can spend up to 2 hours documenting for every hour spent with patients.

Benefits

Every Emergency Department is unique. Scribes you bring onto your team will adapt to the needs of the department. Your scribe team can be the size you want, work the shifts you need, and use your electronic medical record system. Scribes offset productivity losses stemming from the time consuming, click intensive nature of the EMR. With you in the trauma bay, scribes update the EMR in real-time, so patients’ acute needs are the main focus, not a computer screen.
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Increase Provider’s RVUs Per Hour.
3
Improve Patient Experience and Decrease in Left Without Being Seen (LWBS) Metrics.
2
Right-size Patient to Provider Staffing Ratios.
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Experience Significant Gains in ROI with Reduced Downcodes.
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Boost Provider Retention and Recruitment.
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Decrease Time Spent Charting.
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Access Clinical Information in Real-Time.
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Enhance physician, nurse and ancillary staff feedback on every patient. This much needed data will allow you to educate your staff with performance improvements.
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Impact Patient Care and Increase Satisfaction Scores.
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Track Return Visits for Quality of Care Improvements.

How it Works

Our team, led by an emergency physician, conducts an analysis and provides the roadmap for a balanced ED with scribes.

ED scribes are available for around-the-clock coverage and are trained to:

  • Document Triage Notes to the Highest Level of Specificity
  • Request Provider Feedback for Chart Approval
  • Assist with Comfort Rounding
  • Work with Nursing Staff to Prepare Discharge Information
ED scribes are available for around-the-clock coverage and are trained to:

With a medical scribe embedded within the care team, you will reduce inefficient documentation and improve clinical data capture for accurate billing.

  • Capture information at the point of care.
  • Identify unique patients for specialized care.
With a medical scribe embedded within the care team, you will reduce inefficient documentation and improve clinical data capture for accurate billing.

Our process ensures scribes are ready for the non-stop ED environment.

  • Step 1: Demanding classroom training
  • Step 2: Training Shift with senior level scribes
  • Step 3: Continuous and Regular Reassessment
Our process ensures scribes are ready for the non-stop ED environment.
Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

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Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

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Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

LEARN MORE AT SOUNDLINES.COM