COVID-19 Update: Read our messages to employees and clients

COVID-19 UPDATE

Payers

Population health and interoperability made simple. Create seamless work-flows, where care teams work top-of-license to drive provider productivity and improved patient care.

Innovative Healthcare Payment Solutions

As care delivery models become a high priority, population health management and risk stratification are becoming more important than ever. Problem is, it’s virtually impossible to understand your patient population without accurate data and documentation—an important part of the equation that’s often complicated by cumbersome technology and tools.
This can become a huge hindrance for Medicare, Medicaid, accountable care organizations and other payers that lack access to the “front line.” At HealthChannels, we maximize the opportunity to streamline care and promote the development of long-term revenue cycle management strategies with tailored programs and solutions.
Ready to learn more?
At HealthChannels we are dedicated to providing insights and innovative strategies that build top-performing care teams.
ScribeAmerica
  • Places real-time medical documentation in the hands of highly-skilled medical scribes
  • Ensures documentation is completed to the level of service provided, greatly decreasing instances of over- and under-billing
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CareThrough
  • Enhances the patient experience for better outcomes and access to care—all of which can significantly improve Star Ratings
  • Increases patient satisfaction to decrease the total cost of care
  • Creates new and meaningful access points for managing patient populations
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SoundLines
  • Aggregates clinical data from across the care continuum to improve overall revenue cycle operations
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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

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Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

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Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

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