Medical Scribes

Reduce the daily administrative burdens preventing care teams from operating efficiently. Our medical scribes and CTAs are mission-critical for the health systems we serve. With embedded support within your care team, improve productivity, documentation accuracy, and drive reimbursement. We’ve revolutionized how medical scribes and CTAs support providers and improve the quality of care.

Scribes and Care Team Assistants transform work-flows to meet daily challenges.

ScribeAmerica, a HealthChannels company, remains the nation’s largest and most frequently used medical scribe company. For more than a decade, our medical scribes have spared thousands of physicians across the nation from the tedious work of digital documentation—all while helping practices earn prestigious Press Ganey Summit and Stuart Fleming Patient Safety awards. Medical Scribes and CTAs are trained to alleviate up to 85% of a healthcare provider’s administrative responsibilities, thereby enhancing provider productivity.
Through continual innovation in how medical scribes support care teams, we’ve added ancillary tasks and next-generation technology to empower medical scribes to be game-changers for the practices we serve. Our scribe programs have paved the way for a new model—one where providers can comfortably step away from computer screens to have more meaningful patient interactions.
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Full turn-key medical programs for optimized EMR documentation
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Highly-skilled scribes remove technology barriers between patient and provider
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Reduced care team burnout with ancillary support
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Improve provider efficiency to see more patients and deliver quality care

How it Works

A HealthChannels we design tailored roadmaps to success for care teams to work better, and more efficiently.

Scribes are available for around-the-clock coverage and are trained to:

  • Document to the Highest Level of Specificity
  • Request Provider Feedback for Chart Approval
  • Assist with Comfort Rounding
  • Work with Nursing Staff to Prepare Discharge Information

With a medical scribe embedded within the care team, you will reduce inefficient documentation and improve clinical data capture for accurate billing.

  • Capture information at the point of care.
  • Identify unique patients for specialized care.

Our process ensures scribes are ready for the non-stop ED environment.

  • Step 1: Demanding classroom training
  • Step 2: Training Shift with senior level scribes
  • Step 3: Continuous and Regular Reassessment
Through our national presence and regional leadership structure, we recruit the most talented and eager personnel with a passion for the job, and teach them to document the HealthChannels way. Once enrolled in our training, they learn skills and practices that will ensure high-quality charting and efficiency. With our workforce providing support, your practice will reap the benefits of improved throughput, more accurate documentation capture, and proven cost savings.
Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

LEARN MORE AT SCRIBEAMERICA.COM
Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

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Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

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Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

LEARN MORE AT QUEUELOGIX.COM
Referral Management
Minimize the number of patients referred out of network and provide a hassle-free experience for patients. With our referral management solutions, CTAs can check provider availability, insurance requirements and book an appointment for your patient at the point of care. Increase follow-up appointment compliance and preserve network integrity.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

LEARN MORE AT SOUNDLINES.COM