Payers

Population health and interoperability made simple. Create seamless work-flows, where care teams work top-of-license to drive provider productivity and improved patient care.

Innovative Healthcare Payment Solutions

As care delivery models become a high priority, population health management and risk stratification are becoming more important than ever. Problem is, it’s virtually impossible to understand your patient population without accurate data and documentation—an important part of the equation that’s often complicated by cumbersome technology and tools.
This can become a huge hindrance for Medicare, Medicaid, accountable care organizations and other payers that lack access to the “front line.” At HealthChannels, we maximize the opportunity to streamline care and promote the development of long-term revenue cycle management strategies with tailored programs and solutions.
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At HealthChannels we are dedicated to providing insights and innovative strategies that build top-performing care teams.
ScribeAmerica
  • Places real-time medical documentation in the hands of highly-skilled medical scribes
  • Ensures documentation is completed to the level of service provided, greatly decreasing instances of over- and under-billing
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CareThrough
  • Enhances the patient experience for better outcomes and access to care—all of which can significantly improve Star Ratings
  • Increases patient satisfaction to decrease the total cost of care
  • Creates new and meaningful access points for managing patient populations
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QueueLogix
  • Provides real-time assurance of proper documentation and data entry to reduce denial management tasks and ensure payments are made only for care received
  • Connects medical scribes to medical coders in real-time, triggering actions while patient encounters are documented
  • Provides reporting capabilities for benchmarking and predictive analysis of patient behavior, outcomes and common pathways
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SoundLines
  • Aggregates clinical data from across the care continuum to improve overall revenue cycle operations
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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

LEARN MORE AT SCRIBEAMERICA.COM
Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

LEARN MORE AT CARETHROUGH.COM
TeleScribe Services
Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

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Care Team Assistants
Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

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Care Navigators
As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

LEARN MORE AT QUEUELOGIX.COM
Referral Management
Minimize the number of patients referred out of network and provide a hassle-free experience for patients. With our referral management solutions, CTAs can check provider availability, insurance requirements and book an appointment for your patient at the point of care. Increase follow-up appointment compliance and preserve network integrity.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

LEARN MORE AT SOUNDLINES.COM